Good to know before your holiday

Check-in, check-out and general rules

check-in after 4 pm and check-out by 12 noon (in summer).
earlier check-in and later check-out can be agreed separately.
key pickup is agreed before arrival.
the accommodation may not be used by more people than there are beds.
smoking indoors is FORBIDDEN!
a reasonable amount of firewood is included in the accommodation.
bringing and using a hot tub at the cottage is FORBIDDEN!
cars must NOT be charged from the mains.
using a motorhome or caravan without the owner’s permission is FORBIDDEN

Damages and insurance

We recommend travel insurance that also covers costs arising from cancellation of the trip, for example in case of illness.

Compensation for damages:

the guest is responsible for the cottage’s furnishings during the rental period. The guest is liable to compensate Rutasen Lomamökit directly for any damage caused to the holiday home or its contents.

Pets:

The guest is fully responsible and liable for any damage caused by their pets.

Pets must be mentioned when making the booking.

Power outages:

Rutasen Lomamökit is not liable for damage caused by force majeure or other unforeseeable causes that could not have been prevented even with all due care, such as power cuts or interruptions in the water supply.

Rutasen Lomamökit has the right to cancel a booking

In case of force majeure (e.g. water damage or fire), the owner may cancel the booking. In this case the guest is entitled to a refund of all payments made.

Complaints:

All remarks and complaints concerning the equipment or condition of the cottage must be addressed directly to Rutasen Lomamökit immediately when they arise, during the holiday.

Booking terms:

a booking fee of 30% of the price is due immediately after making the booking.
the remaining 70%, including any additional services, is due one month before arrival
if there is less than a month until the start of the stay, the full amount is paid when booking.
payment by bank transfer when booking.
the invoice and booking confirmation are sent by email.
detailed contact information is provided once the final payment has been made.

Cancellation terms:

Cancellations must always be made in writing by email to info@rutasenlomamokit.fi
failure to pay the booking fee or the final payment does not constitute a cancellation. The company has the right to cancel the booking

If the guest cancels the booking:

at least 30 days before the start date, the amount exceeding the booking fee is refunded.
less than 30 days before the start date, the full price of the booking is charged.